
After seeing how the
NYT's Frugal Traveler article on internet calling went to #1 today, I thought I would take another look at what's available out there.
I started thinking about it recently while talking to Tom Frost, a fellow
Vonage user. While we're both really satisfied customers ...we were both wondering if there might be something new out there that could satisfy us at a lower price tag.
I think a pay the lowest monthly rate possible with Vonage: $26.75USD per month (up from $16.94 five years ago.) Not too bad until you start thinking about it as $321.00USD per year!
I don't really use it the way that I used to, either. So I was inspired to take a stroll through
PC Magazine and compare and contrast my rig with new stuff and all the improved stuff as well.
I'm a little picky, though. I want a really, really clear connection ...and I want a US telephone number that the folks back home can just pick up and dial from their landlines. And, truth be told, I probably prefer talking on a regular phone instead of some goofy headset. On the other hand, I don't really care about customer service... because I expect the goddamn thing to work perfectly all the time. Voicemail is nice, but I don't mind if people have to call me back. Same for call waiting/forwarding. Vonage has always done everything flawlessly ...and I can call Italy, France, Spain, the UK and Ireland for free if I wanna.
Now let's see if we can save some dough.
SkypeThe ever popular Skype just got an upgrade this year ...so I'm interested in taking another look. I've tried it at least twice before and was disappointed with the sound quality. In fact, I can always tell when somebody is calling me on Skype ...the sound quality sucks. But maybe it's better with their new version.
Let's look at price:
$35.40 a year for unlimited calling to US and Canada.
$60.00 a year for getting my own telephone number.
$102.00 a year in taxes.
$197.40 Total
That's a savings of $123.60 or 39% cheaper. Not bad! It suddenly occurs to me, however, that I'll have to download and install their software ...and that my phone won't ring unless my computer is on. I'll also have to buy a headset or some sort of usb deskphone. Still, if I'm looking to save some big money, Skype looks good.
MagicJackThis is something that Tom and I talked about specifically. I don't know how much he knew about MagicJack but I knew virtually nothing except that someone once recommended it to me as a possible Vonage replacement. I did some checking ...and WOW! It looks like it's got everything and is more than cheap.
$39.95 for the USB device
$19.95 a year for unlimited calling in N. Am
$00.00 no taxes or fees.
$59.90 Total
Right now, they've got an offer of the first year's calling free ...and a 5 year plan that would drop your yearly calling expense down to about $10USD a year. The $39.95 is a one-time cost for the "tic-tac" box that has a usb plug on one end and a phone jack on the other. It uses a regular desk phone. No software to install. Cheap international rates. They give you a US telephone number from almost any area code. PC Mag gave it an Editor's Choice award and said that the voice quality was almost unbelievable. It also appears that you can use a non-US credit card to buy it and that they will ship overseas (Vonage will do neither.)
Almost immediately, however, the complaints came rolling in: very hinky connectivity, no dial tone, call drop off, etc. A little research, though, leads me to believe that those problems may be due to usb port configuration and just plain old sluggish broadband connections. The phone only works when your computer is turned ...but I think I can live with that.
Other ServicesPacket8 and Voice Pulse are popular and well known ...but cost about the same as Vonage so I don't see any advantage to switch to them.
Whadda youse use?Are you using any of the above right now? How 'bout others? Please lemme know if we expats should be considering any other providers.